FAQ
Who should be contacted for questions or inquiries regarding orders or items?
For inquiries regarding orders or any questions you may have, please contact our support team at: helpdesk@nostrikids.com.
Can I cancel or change my order?
We are committed to promptly shipping in-stock items. To cancel an order, please submit your request within one hour of placement. You can reach out to our Customer Service team at helpdesk@nostrikids.com, and they will gladly assist you. However, once an order has been shipped, it cannot be recalled and will be subject to our return process. For additional information on returns, please refer to our return policy.
Which size to choose?
On each wearable item, there is a clearly underlined hyperlink labeled "Size Chart" located in the size section. Clicking on this link will provide you with a detailed size chart to assist in selecting the appropriate size.
How quickly do you ship?
We endeavor to process all orders swiftly and aim to ship in-stock items within two business days. Should you have any inquiries regarding the estimated time of arrival for your order, please consult the tracking information provided in your email or contact our Customer Service team at Helpdesk@nostrikids.com.
About us

From our family to yours
Welcome to NostriKids, where our family serves yours. Inspired by the Latin word Nostri, meaning "Our," our name reflects our commitment to bringing families together with thoughtful, high-quality products designed to enrich your children’s lives. As parents ourselves, we understand the importance of finding reliable and affordable items that meet the needs of both kids and their caregivers.
At NostriKids, we’ve made it our mission to deliver exceptional products that you can trust, all at the best possible prices. Every item we offer is carefully selected with your family’s well-being in mind. Whether you’re shopping for essentials or seeking that perfect gift, we take pride in being your go-to destination for products that make parenting just a little easier and more joyful.
We’re not just a business; we’re a family working to support families across the country. NostriKids is built on the belief that every child deserves access to quality, comfort, and creativity, no matter the budget. Thank you for letting us be a part of your journey—we’re here to grow alongside your family, one thoughtful product at a time.